What we collect
We will collect the following information:
- Generic contact information including phone number, physical address and email address
- Demographic information for example date of birth, postcode, preferences and interests
- Other information that may be relevant to customer surveys and/or offers
- Payment information such as bank account or credit card details
- Links to websites that you maintain such as social media site or blogs.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
Content submitted by User
The Website allows you to post and submit content, including photographs and images, height, weight, age, fitness levels and nutrition details. Submitting any content is not compulsory, however if you do, we collect the information that you submit.
We also collect any other information you provide to us (whether verbally, by mail, email or online).
Geographical Location Data
We may ask to track location-based information from your mobile device while downloading or using our website or services in order to tailor your experience. If you don’t grant permission then we do not collect any location-based data.
What we do with the information we gather
The information gathered is required so we can better understand visitors needs and provide them with the best service experience, and in particular for the following reasons:
- For internal record keeping.
- To improve our products and services and website to better your experience.
- To quickly process your transactions.
- To personalise your experience and allow us to deliver the type of content and products in which you are most interested.
- Periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address, which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Running Competitions and Promotions
Any information collected from you as part of any competitions or promotions, may be used in profiling your fitness, displaying the results of competitions, promoting our services and encouraging other members or potential members of the Website.
To whom will my personal information be disclosed?
Your contact information will not be publicly disclosed by us shared by us with any third parties unless it is authorised, required by law, or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us, or as otherwise outlined in this policy.
We will display your user submitted content as part of the website. The website may include functionalities that allow you to control whether or not the public or other users of the website are able to view the content you have submitted. We will use reasonable endeavours to implement your selection.
Sometimes we will also disclose your personal information on a confidential basis to agents and others that we use in the regular operation of our business, such as account and billing, shipping, marketing and promotion, user experience research and surveys, website hosting, support and maintenance. Your information will only be disclosed to the extent required for the limited purpose of the third party providing services contracted to us so that we may service you.
If BodyBAM is involved in an acquisition, merger, or sale of all or a portion of its assets, your Personally Identifiable Information or other information may be part of the transferred assets. Personal information that we collect from you is currently stored in Australia and USA.
A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once agreed, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We have implemented the following:
- Remarketing with Google
- Remarketing with Facebook
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions in relation to our website.
Users can set preferences on the Google Ad Settings age for how Google advertises to you. You can also opt out by visiting the relevant network’s advertising initiative opt out page or permanently using the Google Analytics opt out browser add on.
The community forums and blogs are accessible by other users of the website. You should be aware that any information or comments you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. Note that in some cases we may not be able to remove your personal information and we will notify you accordingly.
We are dedicated to ensuring all private information remains secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all the information we collect online, however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption.
Certain parts of the website (such as where you are required to give your payment information) provide the ability for you to transmit information to our website in an encrypted form using secure socket layer technology (SSL). But other parts of the website are not protected by any form of encryption to protect information you send from your computer to us over the Internet. You should be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Due to this, we cannot and do not ensure the security or privacy of your personal information, including payment and account details. You transmit this information at your own risk. If you have any questions regarding security you can contact us as per the details below.
It is your sole responsibility to maintain the security of your passwords and/or any account information. We will destroy or de-identify your personal information when it is no longer required to be kept by law or to provide services to you. Please be aware that, as you may continue to have access to your account after your service subscription expires, we will continue to retain your personal information so that you may access it. If you wish to have your subscription cancelled (no refund will be provided) and personal information removed from the website, please contact at the details below to place your request.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
PO Box 190114, Miami Beach, FL 33119 USA
Last Updated 14 March 2017